Where Ownership Drives Opportunity
At Upright Lending, autonomy isn’t an idea; it’s the operating system. We empower people to make decisions, own outcomes, and build careers defined by real impact. That’s why our incentives are structured to reward long-term value creation, encouraging thoughtful choices that strengthen our customers’ success and the overall health of our portfolio.
This approach creates two interconnected engines working toward the same goals
Production
Our customer-facing teams who manage relationships, are empowered to make decisions, and influence performance throughout a project’s lifecycle.
Platform
The specialists who design the tools, data systems, capital structures, and operational infrastructure that empower Production to excel.
Together, these teams create a fast-moving, high-ownership environment where clear thinking, smart execution, and shared success drive everything we do.
The Teams That Power Upright Lending
Our people operate within two tightly connected engines that drive our business forward: Production and Platform. Each plays a distinct role, but both are unified by shared incentives, a customer-first mindset, and a commitment to long-term value creation.
PRODUCTION
The Frontline Owners of the Customer Journey
Production is the heart of Upright Lending. This organization brings together both Business Development and Risk professionals into a single, cohesive customer-facing unit. As one integrated team, they collectively own the entire borrower relationship from first touch to final payoff.
Production team members are empowered to
Prospect new opportunities
Qualify potential customers and deals
Close loans with clarity and confidence
Service borrowers throughout the project lifecycle
Retain customers through strong execution and trust
Influence performance through informed, long-term thinking
Shape Upright Lending’s technology and operations roadmap by representing customer needs on cross-functional committees
Beyond the day-to-day customer relationship, Production also shapes Upright Lending’s future. Team members represent frontline insight in the cross-functional committees that guide our product, technology, and operations roadmaps, ensuring our capital, tools and processes evolve in step with market demands and real-world experiences.
Platform
The System That Empowers Production to Excel
The Platform organization builds, maintains, and enhances the operational, technological, and financial infrastructure that enables Production to deliver an exceptional customer experience. These teams work behind the scenes to design the systems, workflows, insights, and support structures that keep us fast, reliable, and scalable.
Platform includes disciplines such as
Operations
Process design, workflow optimization, and backend execution
Capital Markets
Funding strategy, pricing, investor relations, and market execution
Sales Operations
Enablement, automation, reporting, and performance systems
Product & Engineering
Tools, technology, and data products that power every workflow
Vendor Management
Process design, workflow optimization, and backend execution
Collateral Management
Evaluating project details to ensure quality and consistency
Marketing & Communications
Storytelling, demand generation, and brand consistency
Asset Management
Oversight of loan performance, including loss mitigation, foreclosure processes, and non-performing loan management
Data & Analytics
Insights and models that improve decision-making across the company
While Production directly serves customers, Platform empowers them, giving teams the tech, tools, processes, capital, and insights needed to move quickly and make great decisions.
Together, Production and Platform form a single, aligned system where everyone contributes to customer success, portfolio strength, and the long-term health of the business.
Our Core Values
Ownership Mentality: How We Work, Lead, and Win Together
These principles aren’t taglines. They are the operating norms that drive accountability, guide decisions, and ensure we deliver measurable outcomes for customers and partners.
Take Initiative
We don’t wait to be asked. we identify gaps, propose solutions, and move the work forward, asking for help when needed.
Consider the Big Picture
We make durable, forward-looking decisions that build trust and compound advantage.
Be Outcome-Focused
We prioritize measurable impact over activity, and we measure success by results and continuous improvement.
Trust Through Accountability
We hold ourselves and each other to a high standard. We set clear expectations, own results, and build confidence by doing what we say, every single time.
Lead With Empathy and Curiosity
We understand thoroughly and solve thoughtfully.
Ready to Build Something Bigger?
At Upright Lending, your work matters. Your decisions matter. Your impact is real. If you’re driven by ownership, curious by nature, and energized by the opportunity to help customers succeed, you’ll thrive here.
Join a team united by purpose, aligned incentives, and a shared commitment to building long-term value, for our customers, for our company, and for every person who chooses to grow their career with us.
Explore our current openings and find your place at Upright Lending.
Career Openings
If you’re passionate about meaningful work in a fast-growing, mission-focused environment, we’d love to meet you. Explore our open roles below and take the next step in your career.
